PLDT Phone Line Transfer Response Time

How Long Does It Take PLDT to Move a Single Phone Line to a House 5 Meters Away?

Answer: 3 Months. Request made June 11, 2016. It was completed on Sept 8, 2016.

History of this request:

June 11, 2016 -- my wife called 171 to request to transfer a phone line from one house to another house which is only 5 meters away.

Almost every other day, my wife makes a follow-up to PLDT. All she gets are the same promises.

I have recently initiated a follow-up in their twitter account, the same promises -- "We understand your sentiments regarding with this matter. We are coordinating to our support group".

After 3 months, PLDT eventually reconnected the phone in the first week of Sept 2016.

This is an example of very bad customer service, a perfect way to lose customers. I will no longer subscribe and deal with PLDT in the future. I have already subscribed to Globe lines and I have some billing issues with them but generally not as serious as this PLDT incident.

Comments

HP LaserJet Pro MFP M28a Not Scanning on Mac

HP LaserJet Pro MFP M28a Scan Function Does Not Work Out-of-the-Box on Mac Computers HP LaserJet Pro MFP M28a served my expectations as far as printing is concerned -- good crisp black and white prints. Probably a legacy of the long experience of HP products as far as laser printing is concerned. For printing, I am pleased with it. Copying is also good, easy copying with one button copy feature. HP LaserJet Pro MFP M28a is a multi-function printer which can also perform scanning and this is where it failed - it does not work with Mac computers . I have two macs and it does not work on both. I have done many troubleshooting and there is no solution found yet, even an HP employee responding to the official HP community stated that this model is not supported on Mac with the latest macOS (Mojave). I am not prepared to downgrade my macOS just to accommodate this printer. HP LaserJet Pro MFP M28 is working on a Windows PC. Here is another feedback that surprised me, this m

FitFlop Kooper

Fitflop Kooper - the best shoes I've ever had, unfortunately - discontinued. I was not impressed with the look of these shoes but my wife convinced me that I should try them because she says Fitflops are comfortable. So, I did try them and I after walking on them, I was convinced that I bought them. This was in 2012. Since then, I have worn them almost everyday (except on formal days). These pair have been through all sorts of terrain paved and unpaved and they never disappoint. They are so comfortable. After 4 years of wearing them everyday, this is how my Fitflop Kooper looked like - old and worn but I loved them for they gave me comfortable walks for years. Time for a replacement and I am 100% sure, I am going to buy another Fitflop Kooper, so I went to our local Fitflop store in Manila and to my dismay, they don't have stock - they told me this model is discontinued. I searched for it around the internet but I cannot find any Fitflop Kooper a

GSAT

GSAT or Global Satellite is a distributor of a paid direct-to-home multimedia broadcast. They have a line-up of international channels, Philippine channels of both local TV and local AM/FM stations. I've recently subscribed to them and the following is my feedback of their services. For 500 pesos a month, you get these channels: The initial payment for installation and the box is Ps 6,500.00. This includes the dish on your roof, the cables, cable box, payment for the installers and 1 month advance subscription. Succeeding payment is Ps 500/month. For updated list of channels, please visit their channel listing . GPINOY - they also have a lower cost package for Ps 99.00 a month, they call GPinoy. Advantages of GSAT: I love that they have 8 channels already in High Definition format. If you have screens at home already that are capable of HD display (1080p format), then you will appreciate having that much detail. I am mostly watching educational

The Product Feedback Site

Search This Blog